What does the acronym POM stand for in mailing services?

The acronym POM stands for Postal Operations Manual, which is a crucial reference for USPS employees. It provides detailed guidance on the procedures and policies related to mailing services and postal operations. This manual enables retail clerks and other USPS personnel to ensure compliance with regulations, maintain operational efficiency, and deliver consistent customer service.

Understanding the importance of the Postal Operations Manual is essential because it contains updated information regarding mail processing, policies, and operational protocols that are vital for efficient postal service delivery. This resource is frequently referred to in training and daily operations, making it a foundation for resourceful and knowledgeable retail clerks. Thus, identifying POM as the Postal Operations Manual reflects an accurate understanding of the terminology used within USPS mailing services.