What is the time limit for which COD undeliverable packages can be held?

The time limit for holding undeliverable Collect on Delivery (COD) packages is 30 days. This policy is important because it provides a clear timeframe for both postal workers and customers regarding the management of undeliverable items. During this period, the Postal Service holds the package while attempting to resolve any delivery issues, such as locating the recipient or verifying payment information.

After the 30-day period, if the package remains unclaimed and undeliverable, the Postal Service typically takes action such as returning the item to the sender or disposing of it, based on their guidelines. Understanding this time limit helps customers and employees manage expectations regarding the handling of COD packages effectively.