Who are SSAs responsible for auditing?

The correct choice identifies that SSAs, or Sales and Services Associates, are responsible for auditing Retail Associates. This responsibility includes ensuring compliance with USPS policies and procedures related to customer transactions, cash handling, and overall retail operations. By auditing Retail Associates, SSAs help maintain accuracy in sales reporting and enhance the security of postal services.

The focus on Retail Associates is critical because they directly engage with customers, manage point-of-sale transactions, and handle cash and financial records. The auditing process involves reviewing their transactions, which helps identify any discrepancies or areas for improvement, ensuring that retail operations run smoothly and efficiently.

The other roles listed, such as Station Supervisors, Delivery personnel, and Shipping clerks, while important within the USPS framework, do not fall under the direct auditing responsibilities of SSAs. Station Supervisors maintain oversight of the entire operation, Delivery personnel are primarily responsible for mail delivery, and Shipping clerks focus on the processing and dispatch of packages. Each of these roles has distinct functions that do not overlap with the auditing obligations related to Retail Associates.